Forever Soles under or otherwise in connection with this Privacy Policy, You agree and acknowledge that You have read and agree to comply with the following policies which are hereby incorporated by reference into, and made a part of. Our Privacy Policy is designed to advise you about how we collect, use, and protect the Personally Identifiable Information that you provide to us through our website. By visiting this website, you are accepting the practices described in this Privacy Policy. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

We collect the Personally Identifiable Information you choose to enter on various pages of our website, or that you may choose to give us in some other way (such as by email, physical mail, or by telephone). For example, you will be asked to provide Personally Identifiable Information when you register for access to certain portions of our website, sign up for newsletters or mailings, or make a purchase. The types of personal information that we seek to collect from you, for purposes of our website, include your first and last name, e-mail address, physical address, and telephone number, along with any other related relevant information.

When you visit a website, you disclose certain information, such as your Internet Protocol (IP) address and the time of your visit. This site, like many other sites, records this basic information about visits to our site; you remain anonymous and at no time can we identify you unless you have an account on the Platform and log on with your user name and password.

If you have any comments, suggestions or complaints, you may contact us and our Data Protection Officer at customer.services@foreversoles.com

Collection of Personal Information 

When you create a ForeverSoles account, or otherwise provide us with your personal information through the Platform, the personal information we collect may include your:

- Name

- Delivery Address

- Email Address

- Contact Number

- Mobile Number

- Date of Birth

- Gender

You must only submit to us, our authorized agent or the Platform, information which is accurate and complete and not misleading and you must keep it up to date and inform us of changes (more information below). We reserve the right to request for documentation to verify the information provided by you.

We will only be able to collect your personal information if you voluntarily submit the information to us. If you choose not to submit your personal information to us or subsequently withdraw your consent to our use of your personal information, we may not be able to provide you with our Services. You may access and update your personal information submitted to us at any time as described below.

If you provide personal information of any third party to us, we assume that you have obtained the required consent from the relevant third party to share and transfer his/her personal information to us.

If you sign up for Forever Soles using your social media account or link your Forever Soles account to your social media account or use certain other Forever Soles social media features, we may access information about you which you have voluntarily provided under your social media account via that social media provider in accordance with the provider's policies and we will manage your personal data which we have collected in accordance with Forever Soles’ privacy policy

Use and Disclosure of Personal Information

The personal information we collect from you will be used, or shared with third parties (including related companies, third party service providers, and third party sellers), for some or all of the following purposes:

- To facilitate your use of the Services (as defined in the Terms of Use) and/or access to the Platform;

- To process orders you submit through the Platform, whether the products are sold by Forever Soles or a third party seller. Payments that you make through the Platform for products, whether sold by Forever Soles or a third party seller, will be processed by our agent;

- To deliver the products you have purchased through the Platform, whether sold by Forever Soles or a third party seller. We may pass your personal information on to a third party in order to make delivery of the product to you (for example to our courier or supplier), whether the product is sold through the Platform by Forever Soles or a third party seller;

- To update you on the delivery of the products, whether sold through the Platform by Forever Soles or a third party seller, and for customer support purposes;

- To compare information, and verify with third parties in order to ensure that the information is accurate;

- Further, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from the Platform; improve the layout and/or content of the pages of the Platform and customize them for users; identify visitors on the Platform; carry out research on our users’ demographics and behavior; provide you with information we think you may find useful or which you have requested from us, including information about our or third party sellers’ products and services, provided you have indicated that you have not objected to being contacted for these purposes;

- When you register an account with Forever Soles or otherwise provide us with your personal information through the Platform, we will also use your personal information to send you marketing and/or promotional materials about our or third party sellers’ products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us and from our related companies; and

- In exceptional circumstances Forever Soles may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, for law enforcement purposes, or for fulfillment of legal and regulatory requirements and requests.

Forever Soles may share your personal information with third parties and our affiliates for the above mentioned purposes, specifically, completing a transaction with you, managing your account and our relationship with you, marketing and fulfilling any legal or regulatory requirements and requests as deemed necessary by Forever Soles. In sharing your personal information with them, we endeavor to ensure that the third parties and our affiliates keep your personal information secure from unauthorized access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the abovementioned purposes.

In disclosing or transferring your personal information to third parties and our affiliates located overseas, Forever Soles take steps to ensure that the receiving jurisdiction has in place a standard of protection accorded to personal information that is comparable to the protection under or up to the standard of the Data Protection & Privacy Act.

Forever Soles does not engage into the business of selling customers’ personal information to third parties. Cookies are pieces of information that are transferred to your computer from a web server. We use cookies to store visitor preferences, record session information (such as items that you add to your shopping cart), record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site, ensure that visitors are not repeatedly sent the same banner ads, and customize Web page content based on visitors' browser type or other information that the visitor sends.

Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie. You can also change your settings to refuse to accept cookies.

The information we collect is used for administering our business activities as follows:

(a) to improve the content of our website;

(b) to customize the content and/or layout of website pages for each individual visitor;

(c) to notify consumers about updates to our website; and

(d) to contact consumers for marketing purposes for our own business purposes.

The privacy and protection of your information is important to us. We offer some of our products in connection with our website. Your access to some products and content is password protected. We advise that you do not disclose your password to anyone. In addition, we recommend you sign out of password-protected services at the end of your session. You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond our control and the control of this policy, and you agree to waive any claim against us for liability arising from the foregoing activities.

Information about our users is important to us. Access to your information may be provided to third parties who help us perform the services on our website and third parties who provide technical support for the operation of our website. In addition, we may sell our business or buy, merge or partner with other companies or businesses. In such transactions, user information may be transferred along with other assets. We may also disclose your information in response to a court order, and we may disclose your information when we believe we are required to do so by law. We may disclose your information in connection with the collection of amounts you may owe to us and to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure.

We use security software to protect the confidentiality of your personal information. In addition, our business practices are reviewed periodically for compliance with policies and procedures governing the security and confidentiality of our information. Our business practices limit employee access to confidential information and limit the use and disclosure of such information to authorized persons.

This website does not provide sell products to children under the age of 18. If we discover we have received any information from a child under the age of 18 in violation of this policy, we will delete that information immediately. If you believe we have received any information from or about anyone under the age of 18, please contact us at the address listed below.

You can request access to all your Personally Identifiable Information maintained by us by sending an e-mail to us at the address listed below. Upon request we offer you the ability to have inaccuracies corrected in our records of your Personally Identifiable Information. You can have this information corrected by sending us an e-mail at the address listed below.

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

Forever Soles uses PayPal and/or credit card as one of its payment processors. Any information you provide to PayPal/credit card is subject to its policies and procedures as outlined in its privacy policy, and we are in no way responsible for PayPal's/credit card use of your information or its privacy practices. As a general rule, we do not store credit card information except for customers in certain countries where Forever Soles service is provided in cooperation with a partner. 

We also accept payments via PayPal and fully comply with all related security requirements. We do not store any of your PayPal data.

If our Privacy Policy or procedures change, we will post those changes to our website. Any such changes will be effective immediately upon being posted, unless otherwise stated.

You may contact us concerning this Privacy Policy at the following e-mail address: info@foreversoles.com or https://foreversoles.com