If you change your mind, you have 14 days from receiving your order to lodge your return and send your item back to us.

Returned items must be:

  • Unworn and unused.
  • In their original packaging.
  • In saleable condition, with no marks or damage to the shoes or packaging.

Please try your shoes on indoors and on a soft surface to avoid marking the leather soles.

Sale Items

Items purchased on sale are eligible for exchange only.

Due to the limited availability of sale stock, refunds are not available on sale purchases. Exchanges are subject to stock availability. If your preferred size or style is unavailable, we may not be able to offer an exchange.

Return postage is the responsibility of the customer. If we are sending an exchanged item back to you, standard shipping charges will apply.

This policy does not affect your rights under Australian Consumer Law. If your item is faulty or not as described, we will happily assist in accordance with your consumer rights.

 

AUSTRALIAN ORDER RETURNS

INTERNATIONAL ORDER RETURNS